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Improving Public ServicesInternational Experiences in Using Evaluation Tools to Measure Program Performance

Improving Public Services: International Experiences in Using Evaluation Tools to Measure Program Performance

Douglas J. Besharov, Karen J. Baehler, and Jacob Alex Klerman (eds)

Published in print:
2017
Published Online:
December 2016
ISBN:
9780190646059
eISBN:
9780190646073
Item type:
book
Publisher:
Oxford University Press
DOI:
10.1093/acprof:oso/9780190646059.001.0001
Subject:
Social Work, Research and Evaluation, Social Policy

The government performance movement has been in full swing for decades around the world. So, why do so many public programs and organizations continue to underperform? A major reason is that ... More

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