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High StakesThe Critical Role of Stakeholders in Health Care$
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David A. Shore

Print publication date: 2011

Print ISBN-13: 9780195326253

Published to Oxford Scholarship Online: September 2011

DOI: 10.1093/acprof:oso/9780195326253.001.0001

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Our Great Expectations

Our Great Expectations

(p.39) 3 Our Great Expectations
High Stakes

David A. Shore

Eric D. Kupferberg

Oxford University Press

This chapter attempts to detangle the issue of the rising cost of health care from things that are harder to measure, such as our expectation about the level of health care we need and deserve. Topics discussed include societal expectations about good health, diminishing health care access and expectations, reading the expectations of many stakeholders, and stakeholder alignment and value creation.

Keywords:   United States, health care access, stakeholders, health care industry

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